SMS Compliance

SMS Verbal Consent

FieldRevOS sends text messages only after a caller has contacted us and given clear, affirmative permission to receive a follow-up text.

How consent is obtained

FieldRevOS may send text messages only after a customer or prospective customer has contacted FieldRevOS and given permission to receive a follow-up text.

During a phone conversation, the FieldRevOS representative or AI assistant may ask:

“Would you like me to send you a text message with the information we discussed or to follow up on your request?”

A text message is sent only if the person gives affirmative verbal consent. The full written disclosure — message frequency varies, message and data rates may apply, reply STOP to opt out or HELP for help — is delivered in the text message itself and is published on this website, on the SMS Terms page and in the Privacy Policy. FieldRevOS does not use purchased contact lists or send unsolicited marketing text messages.

Messages may include

  • Follow-up information requested during a call
  • Appointment or scheduling information
  • Customer-service responses
  • Requested service information

Opt out and help

Customers can opt out at any time by replying STOP. For help, reply HELP or visit fieldrevos.com.